OPTIMATION PRIVACY STATMENT

Your privacy

The collection, maintenance, use and disclosure of certain personal information is governed by the Privacy Act 1988 (Commonwealth) and its corresponding National Privacy Principles, and the Corporations Act 2001.

Collection

We collect personal information in a number of ways including: directly from you, when you provide information by phone, facsimile, email or via our web sites; from publicly available sources; and from our own records of how you use our products and services.

If you do not provide us with the required information we may not be able to provide you with the products and services you desire, or be unable to provide you with all the support appropriate to those products and services.

Information

Personal information held by us might include your name, address, telephone numbers, email addresses, organisation, purpose for the use of our products and services, hostnames and IP addresses of machines you are to use our products on, and any username and password we provide you. We also hold the details of the products and services we provide to you.

Disclosure

In line with modern business practices we may disclose your personal information to organisations involved in providing, managing or administering the product or services we provide to you such as third party suppliers or our Authorised Distributors. Your personal information is disclosed to these organisations only in relation to the products and services we are providing to you.

We do not use or disclose personal information that we collect for any purpose other than the primary purpose of collection unless a secondary purpose is directly related to the primary purpose or we have obtained your prior consent.

You should note that some of the information you provide us may be publicly circulated such as that information contained in any public electronic certifcates that we might generate for you.

Security

We take reasonable steps to protect your personal information.

When using our website you should be aware that data transmitted over the internet cannot be guaranteed as totally secure.

We take reasonable steps to ensure that any third party organisations that we disclose your personal information to are subject to the obligations of privacy and confidentiality with respect to the privacy and protection of your personal information.

Use of information

Your personal information may be used to verify your identity; assist you to subscribe to our products and services; administer and manage our products and services, including charging, and collection of debts; and informing you of ways to use the products and services we provide to you.

Access to your personal information

You have the right to access your information we hold (subject to lawful exceptions). For security purposes, you will need to provide us with sufficient information to establish your identity, and we may request that you make your request in writing.

Helping us

Please let us know if there are any errors in your personal information and keep us up to date with changes to your personal information.